Retail Options, Executive Search
Field Service Coordinator
- directions_car Omaha
- work Full-time
About the position
Location: Omaha, Nebraska
Qualifications of the Field Service Coordinator:
o Bachelor's degree in Business preferred or equivalent combination of education and experience.
o Construction or general contractor experience is a plus.
o Direct experience estimating or bidding such work is also a plus
o Ability to type a minimum of 50 words per minute with an accuracy of at least 90%.
o Proficient in using Microsoft Outlook, Teams, Word, Excel, and PowerPoint.
o Industry background in construction, plumbing, electrical, HVAC and has worked in the field and an office setting.
o Experience with bidding, quotes, problem-solving, ordering parts, and customer service.
o Experience with field service tech deployment into the field.
o Ability to read blueprints.
o Ability to deal effectively with discounts, percentages, proportions and currency conversion.
o Ability to read and analyze business information.
o Presentation and customer service interaction skills.
Responsibilities of the Field Service Coordinator:
o Fully support the service business and opportunities throughout the Americas.
o Handle day-to-day customer requests, such as providing price and availability, and communicating the status of quotes, orders, and shipments.
o Work with customers primarily via telephone and email to determine product or project specifications related to service capabilities.
o Create quotes and provide technical documents to customers when needed.
o Regularly follow up on active quotations and work with outside sales, Market Development Managers, or others as needed to put in the best possible position to win the business.
o Routinely update customer records in Navpoint for accuracy and completeness during and after customer interactions.
o Develop a basic understanding of products and the applications in which they are used.
o Collect and record details related to pending, active, and completed Service projects and sales orders.
o Coordinate with the Field Service Group, Sales, customers, etc. for scheduling and completion of Service jobs.
o Outbound call and email customers as assigned for follow-up, lead qualification, prospecting, and other business development activities.
o Travel is infrequent. However, travel to support a trade show or occasional visits to a customer's facility or job site may be necessary to support the customer; facilitate learning; or improve knowledge of applications, markets, field issues, or usage of products.
o After initial training this position can be Hybrid and work from home 2 days a week.
Place of work
Omaha
United States of America
About the company
Relentless Talent Solutions, Powered by Innovation
We take a non-stop approach to talent acquisition by leveraging the power of artificial intelligence, social media, a database of over 7 million candidates, and a team of recruiters spanning the United States, the Caribbean, and Canada.
In today’s shrinking talent pool, speed is critical—and that’s where we come in. As a boutique firm with a broad reach, we manage the entire hiring journey—from the first conversation to the moment your new hire walks through your door.
What Sets Us Apart
Geographic Expertise: We succeed where others struggle—finding top talent in challenging regions and remote markets.
Discreet & Strategic: From confidential searches to special projects, we handle sensitive assignments with professionalism and precision.
End-to-End Partnership: Our team acts as an extension of your company, fully immersing ourselves in your business culture and hiring needs.
Our Core Values
We Build Long-Term Relationships
We go beyond transactions to foster genuine, lasting partnerships.
We Are an Extension of Your Team
We invest the time to understand your goals, culture, and hiring challenges.
We Move Fast—And Smart
We deliver top-tier candidates swiftly and efficiently—the first time.
We Focus on Quality, Not Quantity
You receive carefully vetted talent, not stacks of résumés.
We Handle Every Detail
Reference checks? Already done. Every candidate we present is fully vetted and ready for the next step.
Relevant places near
- Council Bluffs
- Bellevue
- Papillion
- La Vista
- Chalco
- Ralston
- Offutt Air Force Base
- Carter Lake
- Boys Town
- Crescent
Job ID: 9532550
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