Service Department Manager

Drive Service Excellence: Lead High-Performing Team!

Due to an upcoming retirement, we are looking for a Service Department Leader to play a pivotal role in ensuring seamless operations, exceptional quality, and on-time delivery for our client. You'll lead a talented team, implement best practices, and drive continuous improvement within a dynamic environment.

As a key contributor, you will:

• Lead and empower the Service Department to achieve peak performance and exceed expectations.
• Optimize service workflows to ensure efficient task completion and adherence to delivery schedules.
• Champion quality and reliability by implementing and maintaining robust quality assurance processes.
• Develop standardized work practices to enhance efficiency and consistency across the team.
• Manage department operations effectively within budget constraints.
• Coordinate work-in-progress and ensure smooth transitions to final release.
• Proactively identify and resolve potential delays to maintain schedules.
• Foster a collaborative and high-performing team environment through effective communication and leadership.
• Drive continuous improvement by implementing sound operating principles and company policies.
• Maintain a safe and organized work environment.

What you'll bring:

• Bachelor's degree in Business Management or a related field.
• 5+ years of progressive experience in vehicle maintenance/service operations.
• 5+ years of proven leadership experience with the ability to inspire and develop teams.
• Exceptional leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficiency in MS Office Suite (Excel, Word, etc.) and familiarity with CAD systems.  
   

   

Ready to make a significant impact? Apply now and lead our Service Department to new heights!  Looking for commutable candidates only.

Retail Options, Executive Search
Van Wert
United States of America

About the company

Relentless Talent Solutions, Powered by Innovation

We take a non-stop approach to talent acquisition by leveraging the power of artificial intelligence, social media, a database of over 7 million candidates, and a team of recruiters spanning the United States, the Caribbean, and Canada.

In today’s shrinking talent pool, speed is critical—and that’s where we come in. As a boutique firm with a broad reach, we manage the entire hiring journey—from the first conversation to the moment your new hire walks through your door.

What Sets Us Apart

• Geographic Expertise: We succeed where others struggle—finding top talent in challenging regions and remote markets.

• Discreet & Strategic: From confidential searches to special projects, we handle sensitive assignments with professionalism and precision.

• End-to-End Partnership: Our team acts as an extension of your company, fully immersing ourselves in your business culture and hiring needs.

Our Core Values

We Build Long-Term Relationships

We go beyond transactions to foster genuine, lasting partnerships.

We Are an Extension of Your Team

We invest the time to understand your goals, culture, and hiring challenges.

We Move Fast—And Smart

We deliver top-tier candidates swiftly and efficiently—the first time.

We Focus on Quality, Not Quantity

You receive carefully vetted talent, not stacks of résumés.

We Handle Every Detail

Reference checks? Already done. Every candidate we present is fully vetted and ready for the next step.

Job ID: 9532549 / Ref: fc41a8445e79552c8a8eb5ce8ebb10f9