Retail Options, Executive Search
Account Manager
- directions_car Phoenix
- work Full-time
About the position
**Healthcare Temporary Staffing**
Job Summary:
The Account Manager serves as the primary point of contact for assigned clients, fostering strong relationships to ensure client satisfaction, retention, and growth. They collaborate with internal teams to deliver products or services that meet client needs, identify opportunities for upselling or cross-selling, and drive account performance to achieve business objectives.
Key Responsibilities:
- Build and maintain long-term relationships with clients, acting as their trusted advisor.
- Understand client needs, goals, and challenges to provide tailored solutions.
- Serve as the liaison between clients and internal teams (e.g., sales, marketing, product development) to ensure seamless service delivery.
- Develop and execute account plans to meet or exceed revenue targets and KPIs.
- Monitor account performance, analyze data, and provide clients with regular reports and insights.
- Identify opportunities for account growth, including upselling, cross-selling, or renewals.
- Resolve client issues promptly and escalate complex problems to appropriate teams.
- Stay updated on industry trends and competitor activities to offer strategic recommendations.
- Manage contract negotiations, renewals, and pricing discussions.
- Maintain accurate records of client interactions and account activities in CRM systems.
Qualifications and Skills:
- Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent experience).
- 2–5 years of experience in account management, client services, or sales (varies by seniority).
- Proven track record of meeting or exceeding sales or client retention targets.
- Excellent communication, negotiation, and interpersonal skills.
- Strong problem-solving and organizational abilities.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Ability to work independently and collaborate with cross-functional teams.
- Knowledge of the industry (e.g., tech, finance, advertising) is a plus.
Preferred Attributes:
- Customer-focused mindset with a passion for delivering exceptional service.
- Ability to manage multiple accounts and prioritize tasks in a fast-paced environment.
- Strategic thinker with a proactive approach to identifying growth opportunities.
Place of work
Phoenix
United States of America
About the company
Relentless Talent Solutions, Powered by Innovation
We take a non-stop approach to talent acquisition by leveraging the power of artificial intelligence, social media, a database of over 7 million candidates, and a team of recruiters spanning the United States, the Caribbean, and Canada.
In today’s shrinking talent pool, speed is critical—and that’s where we come in. As a boutique firm with a broad reach, we manage the entire hiring journey—from the first conversation to the moment your new hire walks through your door.
What Sets Us Apart
Geographic Expertise: We succeed where others struggle—finding top talent in challenging regions and remote markets.
Discreet & Strategic: From confidential searches to special projects, we handle sensitive assignments with professionalism and precision.
End-to-End Partnership: Our team acts as an extension of your company, fully immersing ourselves in your business culture and hiring needs.
Our Core Values
We Build Long-Term Relationships
We go beyond transactions to foster genuine, lasting partnerships.
We Are an Extension of Your Team
We invest the time to understand your goals, culture, and hiring challenges.
We Move Fast—And Smart
We deliver top-tier candidates swiftly and efficiently—the first time.
We Focus on Quality, Not Quantity
You receive carefully vetted talent, not stacks of résumés.
We Handle Every Detail
Reference checks? Already done. Every candidate we present is fully vetted and ready for the next step.
Relevant places near
- Glendale
- Scottsdale
- Maryvale
- Tempe
- Tempe Junction
- Alhambra
- Ahwatukee Foothills
- Central City
- Encanto
- Paradise Valley
Job ID: 9522662
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