Technical Program Manager

About the position

Technical Program Manager    Our client is revolutionizing insurance data and analytics with a cloud-agnostic platform powered by generative AI, machine learning, and natural language processing. Their solution gives insurers unmatched insight and a competitive edge in risk management, operations, and performance.   What You’ll Be Doing: The Program Manager will lead the delivery of a comprehensive Property and Casualty (P&C) data and analytics solution. This includes managing project execution from planning to post-implementation support, working with cross-functional business and IT teams, and ensuring alignment with business goals.   Key Responsibilities

• Lead the entire lifecycle, planning, and delivery of large-scale data and analytics software implementations, ensuring that scope, schedule, budget, and quality targets are met.
• Collaborate with underwriters, actuaries, data engineers, and IT to gather and translate requirements.
• Manage project documentation, dashboards, and stakeholder communications tailored to varying levels (technical teams to C-suite).
• Oversee ETL workflows and ensure successful integration with all the core insurance systems. ( billing, claims, underwriting, historical data)
• Ensure proper application of data governance, privacy, and compliance standards.
• Track dependencies, mitigate risks, and escalate issues appropriately to maintain project momentum.
• Drive user adoption and support change management initiatives.
• Stay current with insurance industry trends and analytics best practices.

  Required Technical Skills

• Hands-on experience with data warehouse projects in the Property and Casualty Space, including ETL design and data modeling (star/snowflake schemas).
• Working knowledge of SQL, BI tools (Power BI, Tableau), and analytics platforms.
• Familiarity with cloud data environments (AWS, Azure, or GCP), including tools like Snowflake, Redshift, BigQuery, or Azure Synapse.
• Exposure to insurance domain data (policy, claims, billing, actuarial) and standards like ACORD.
• Comfortable working alongside teams using Agile, Scrum, or hybrid methodologies.
• Experience with project tools such as Jira, Smartsheet, MS Project, Confluence, or similar.

  Minimum Qualifications

• 5+ years of experience in program/project management, with 3+ years in P&C insurance data and analytics.
• 3+ years leading data warehouse implementation projects.
• Strong command of project fundamentals: scheduling, resource management, RAID tracking, and stakeholder reporting.
• Excellent communication skills; capable of engaging both technical teams and business stakeholders.
• PMP certification or Agile certification (CSM, PMI-ACP) is a plus.

  Soft Skills & Attributes

• Highly organized, detail-oriented, and proactive.
• Comfortable navigating ambiguity and resolving complex interdependencies.
• Strategic thinker with the ability to execute tactically.
• Strong interpersonal skills and emotional intelligence.

Place of work