Senior Technical Services Manager

About the position

Our Fortune 200 dairy client is seeking a Senior Technical Services Manager to support their business objectives within the scope of cheese and cheese powder processing for their 24/5 Dairy Facility in central Wisconsin. The primary purpose of this role is to reduce processing variation, drive operational effectiveness and innovation through process control technology improvements, while improving cost competitiveness in addition to complying with the highest quality, safety, and environmental regulations and goals. The position requires an expert level of responsibility.

• Develop and continually improve strategy for addressing specific key process improvements across the facility.
• Assess specific causes of variation in drive consistency, reliability, capacity expansion, cost reduction, and risk mitigation opportunities.
• Identify world-class technologies and drive best practices.
• Solidify relationships / partnerships with key internal partners and outside vendors.
• Manage activity prioritization and all project tracking for process improvements. 
• Manage maintenance of and continuous improvement of plant control systems.
• Lead efforts to drive cost to serve project creation and completion.
• This role will have 4 salaried direct reports while reporting to the Manufacturing Site Director.
• Identify and prioritize resolution of operational problems.
• Coordinate plant technical solutions and associated resources needed.
• Assist coordination of project start-ups.
• Assist Engineering in plant/project design updates.
• Collaborate and partner with R &D on product trials and developments.
• Partner with Maintenance manager in developing and implementing electrical and controls training for maintenance techs.
• Drive implementation and adoption of key controls and technology standards.

Experience-Education (Required):

• BS Engineering or Technical/Science discipline (Mechanical, Industrial, or Chemical).
• 7+ years’ experience in Food/Dairy Manufacturing including 3 years’ technical experience and production leadership or 10 years of experience in Food/Dairy Manufacturing with 5 years of technical and production leadership in lieu of bachelor’s degree.
• Intermediate level proficiency with Microsoft Office suite including Word, Excel, PowerPoint, and SharePoint preferred; as well as aptitude to learn specialized programs.

Experience-Education (Preferred):

• Master's degree is preferred.
• Experience with Controls Systems in Emerson or Rockwell is highly desired.
• Working in a union environment is highly desired.
• Experience with Microsoft Suite, Power BI and other related software.
• Six Sigma or Black Belt designation is preferred.

Place of work