Retail Options, Executive Search
Senior ServiceNow Developer
- directions_car Reston
- work Full-time
About the position
If you're a tech aficionado with a passion for making a difference, this is your chance to shine. Apply now and be part of something extraordinary!
IMPACT: The Senior ServiceNow Developer role will involve overall platform implementation, driving innovation, ensuring system optimization, and be responsible for solution design for platform delivery. Ideal candidates demonstrate strong leadership skills to guide technical teams and business stakeholders.
COMPANY: A $1.5B+ global tech organization who enables the security, stability, and resiliency of key internet infrastructure and services.
OFFERED: At this company, you will enjoy competitive perks like stock options, bonuses, employee stock purchase plan and comprehensive benefits, all while collaborating with top-tier professionals in a dynamic environment. Join a global team where you will make a direct impact on security and innovation. With a hybrid, flexible work model and a commitment to work-life balance, you'll have the freedom to shape your career while contributing to society.
LOCATION: Reston, VA. This is a flexible hybrid (2x/wk in office) role. Must reside within 70 miles of Reston, VA (highly preferred) or motivated to relo to the area PRIOR to joining (with company assistance).
AREAS of RESPONSIBILITY
- Platform Strategy (ServiceNow)
- ServiceNow Implementation & Optimization
- Leadership
- Stakeholder Engagement & Communication
- Continuous Improvement
- Lead the overall design of the ServiceNow platform, ensuring alignment with business goals and industry and technical best practices
- Collaborate with business leaders, stakeholders, and technical teams to develop and implement innovative solutions using ServiceNow platform
- Define platform roadmaps, by ensuring scalability, performance, stability, and audit compliance
- Lead the design of workflows, integrations, and modules to extend the ServiceNow platform’s capabilities
- Drive the end-to-end implementation of ServiceNow solutions, focusing on Core foundation, ITSM, ITAM, SecOPs, GRC, TPRM, and other relevant modules
- Manage platform upgrades and ensure all applications are optimized and adhere to enterprise security and compliance standards
- Provide technical guidance to configure, customize, and develop on the ServiceNow platform based on business needs
- Manage the documentation of solutions, internal technical and process knowledge base materials, and training of process owners and stakeholders
- Provide process governance and technical best practices
- Offer mentorship and guidance for a team of ServiceNow engineers
- Work closely with cross-functional teams (IT, Security, Engineering, Finance, HR) to drive adoption and ensure platform success
- Meet strict deadlines and other targets both individually and as the leader of multiple teams, strong decision maker
- Engage with executive leadership and management to understand business objectives, providing solutions that deliver tangible value and measurable outcomes
- Coordinate with ServiceNow team management to ensure clear communication regarding project status, challenges, and milestones
- Establish technical governance and best practices to continuously improve platform performance and operational efficiency
- Stay current with the latest ServiceNow trends, releases, and best practices, proactively applying new technologies and functionalities to enhance the platform
- Create a safe space for engineering team members to experiment with technical solutions that may solve organizational problems
IDEAL PROFILE
- 10+ years of experience with ServiceNow platform development, including deep technical expertise in ITSM, ITAM, SecOPs, and GRC modules.
- Highly-skilled with scripting languages (JavaScript, Glide, etc.) in the context of ServiceNow platform development and Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap)
- Strong knowledge of architecture and design of ServiceNow platform implementations, including workflows, custom apps, and integrations
- Experience integrating ServiceNow with external systems via REST/SOAP APIs, Integration Hub and Spokes
- Proven experience leading technical teams, process governance and delivering large-scale projects
- Proven experience in Perl and Python programming in Linux environment
- Strong understanding of CMDB, Asset Management, Discovery, Portal, Incident, Problem, and Change Request Management processes
- Experience with Agile, Scrum and Kanban development methodologies
- Demonstrated ability to mentor technical teams, ensuring a collaborative and high-performance culture
- Excellent verbal and written communication skills, with the ability to present complex technical concepts to business leaders and stakeholders
- Must reside within 70 miles of Reston, VA (highly preferred) or motivated to relo to the area PRIOR to joining (with company assistance). Neither emote nor delayed relocation are an option.
- ServiceNow Certified Implementation Specialist (ITSM, ITAM, or similar)
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ITIL v3/v4 certification
- Certified Technical Architect (CTA)
Place of work
Reston
United States of America
About the company
Relentless Talent Solutions, Powered by Innovation
We take a non-stop approach to talent acquisition by leveraging the power of artificial intelligence, social media, a database of over 7 million candidates, and a team of recruiters spanning the United States, the Caribbean, and Canada.
In today’s shrinking talent pool, speed is critical—and that’s where we come in. As a boutique firm with a broad reach, we manage the entire hiring journey—from the first conversation to the moment your new hire walks through your door.
What Sets Us Apart
Geographic Expertise: We succeed where others struggle—finding top talent in challenging regions and remote markets.
Discreet & Strategic: From confidential searches to special projects, we handle sensitive assignments with professionalism and precision.
End-to-End Partnership: Our team acts as an extension of your company, fully immersing ourselves in your business culture and hiring needs.
Our Core Values
We Build Long-Term Relationships
We go beyond transactions to foster genuine, lasting partnerships.
We Are an Extension of Your Team
We invest the time to understand your goals, culture, and hiring challenges.
We Move Fast—And Smart
We deliver top-tier candidates swiftly and efficiently—the first time.
We Focus on Quality, Not Quantity
You receive carefully vetted talent, not stacks of résumés.
We Handle Every Detail
Reference checks? Already done. Every candidate we present is fully vetted and ready for the next step.
Relevant places near
- Centreville
- McLean
- Potomac
- Ashburn
- Annandale
- Oakton
- Oak Hill
- West Falls Church
- Sterling
- Herndon
Job ID: 9523596
/ Ref: d4dceaf1eeccda01a585b8555929741a